3/28/2023 0 Comments Configure efax messenger![]() ![]() For UM-enabled users to receive fax messages in their mailbox, each VoIP gateway or IP PBX must be configured to accept incoming fax calls. By default, all users who are associated with a dial plan can receive faxes. Verify that each UM dial plan allows the users who are associated with the dial plan to receive faxes. To enable UM-enabled users to receive faxes, you must do the following: Set-UMMailbox -id tonysmith -faxenabled $trueīy default, although the UM dial plan and the user's mailbox allow incoming faxes, you must first enable inbound faxing on the UM mailbox policy that's assigned to the UM-enabled user and then enter the fax partner server's URI. Set-UMMaiboxPolicy -id MyPolicy -AllowFax $true Set-UMDialPlan -id MyUMDialPlan -faxenabled $true The following table shows the options that are available and the cmdlets and parameters that are used for enabling and disabling faxing. Enabling and disabling of dial plans and individual UM-enabled users needs to be done using the Exchange Management Shell. UM mailbox policies can be enabled or disabled for faxing using either the Exchange admin center (EAC) or the Exchange Management Shell. Three components must be configured correctly for users to be able to receive faxes by using Unified Messaging:įaxing can be enabled or disabled on UM dial plans, UM mailbox policies, or on an individual UM-enabled user's mailbox. Step 3: Enable faxing on Unified Messaging The firewall ports must be configured to allow fax data that uses the TCP or UDP ports or port ranges defined by the manufacturer. It can also use User Datagram Protocol (UDP) port 6044, but this will be defined by the hardware manufacturer. By default, the T.38 protocol uses TCP port 6004. For details about how to deploy VoIP gateways and IP Private Branch eXchanges (PBXs), see Connect UM to your telephone system in Exchange Server.īecause the fax partner server is external to your organization, firewall ports must be configured to allow the T.38 protocol ports that enable faxing over an IP-based network. For details about how to deploy UM, see Deploy Exchange 2013 UM. Prevent users in the same dial plan from receiving faxesīefore you can set up faxing for your on-premises or hybrid organization, you need to successfully deploy Client Access and Mailbox servers and configure your supported Voice over IP (VoIP) gateways to allow faxing.Allow users in the same dial plan to receive faxes.You can allow or prevent incoming faxing on UM dial plans, UM mailbox policies, and on the mailbox for a UM-enabled user. However, to allow UM-enabled users to receive fax messages in their mailboxes, you must first enable incoming faxing and set the fax partner's URI on the UM mailbox policy that's linked to the UM-enabled user or users. UM forwards incoming fax calls to a dedicated fax partner solution, which then establishes the fax call with the fax sender and receives the fax on behalf of the UM-enabled user. The fax partner's server receives the fax data and then sends it to the user's mailbox in an email message with the fax included as a. Instead, an Exchange server redirects incoming fax calls to a certified fax partner solution. By default, Exchange servers aren't configured to allow incoming faxes to be delivered to a user that's enabled for UM. Microsoft Exchange Unified Messaging (UM) relies on certified fax partner solutions for enhanced fax features such as outbound fax or fax routing. Applies to: Exchange Server 2013, Exchange Server 2016
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